SAP CRM Business: In SAP CRM, Business Transaction in CRM is defined by Object Type which defines the kind of the Business Transaction.
In this post, you will find the most used SAP CRM transaction Codes and the related SAP CRM tables also more details about the usefull BAPI for Business Transaction BAPI.
Table of Contents
SAP CRM Business Transaction
SAP CRM Business Transaction is the key to identify the type of SAP CRM Transaction .
The main SAP CRM transaction Codes are:
| SAP CRM TRANSACTION CODES | DESCRIPTION |
|---|---|
| SAP CRMSales | BUS200115 |
| SAP CRMActivity | BUS2000126 |
| SAP CRMService Contract | BUS2000112 |
| SAP CRMLead | BUS2000108 |
| SAP CRMOpportunity | BUS2000111 |
| SAP CRMTask | BUS2000125 |
| SAP CRMUtility Contract Item | BUS2000147 |
Sample for SAP CRM Transaction Codes Relationship for Order
credit: https://help.sap.com
For more detail about SAP CRM, check these posts.
SAP CRM Transaction Main Tables
The main Tables for SAP CRM Business Transaction are CRMD_ORDERADM_H ( for header data).
All related Tables start with CRMD_*.
You will find following the main tables for SAP CRM Business Transaction:
| SAP CRM TABLES | DESCRIPTION |
|---|---|
| CRMD_ORDER_INDEX | All the transactions in CRM. Link BP & CRM Transaction |
| CRMD_CUSTOMER_H | Contract Details |
| CRMD_CUSTOMER_I | Additional Site Details |
| CRMD_ORDERADM_H | Header Details |
| CRMD_ORDERADM_I | Item Details |
SAP CRM Business Transaction Main BAPI
When Dealing with SAP CRM Business Transaction in ABAP, there is some BAPIs to know.
The main BAPI is CRM_ORDER_READ and it will be detailed later in this post.
First let’s introduce the main BAPIs :
| BAPI | DESCRIPTION |
|---|---|
| GUID_CREATE | Create GUID for a Business Transaction |
| BAPI_BUSPROCESSND_SAVE | BAPI to save trhe service Contracts |
| CRM_ORDERADM_H_READ_OW | Read Header Details for a Business Transaction |
| CRM_ORDERADM_I_READ_OW | Read Items Details for a Business Transaction |
| CRM_ORDER_READ | Get all Order/Service/Activity/Lead/Quotation/Opportunity – details. |
| CRM_ORDER_GETSTATUS | Read Status of Business Transaction |
| BAPI_BUSPROCESSND_CHANGEMULTI | Change Service Contratcs with ABAP |
| CRM_ORDER_SAVE | Save Transaction Change |
| CRM_APPT_MAINTAIN_SINGLE_OW | Maintain Sate for service Contract. Call CRM_ORDER_SAVE after |
| CRM_STATUS_MAINTAIN_OW | Maintain User Status for CRM Transaction |
Check also SAP CRM Resources: Books and Courses
CRM_ORDER_READ
CRM_ORDER_READ cannot be called directly. Instead call the program with the same name CRM_ORDER_READ to read all the data.
The SAP CRM Transaction Codes pilot the type of the SAP CRM Action ( Order, Opportunity … )
Performance Tips CRM_ORDER_READ
Always pass the IT_REQUESTED_OBJECTS structure to CRM_ORDER_READ to fech only required details.
Important Structures
The related SAP CRM Tables for CRM Transaction will be retrieved into the following tables:
| INPUT/OUTPUT | DESCRIPTION |
|---|---|
| ET_ORDERADM_H | Header Details of a Business Transaction: OBJECT_ID / PROCESS_TYPE |
| ET_ORDERADM_I | Items Details of a Business Transaction: PRODUCT/ PRODUCT_KIND/ HEADER |
| ET_ACTIVITY_H | Header of Activitiy Detail: PRIORITY/OBJECTIVE/Address |
| ET_ACTIVITY_I | Items details for an activity |
| ET_PARTNER | Partner Dtails at Header & Items Level |
| ET_STATUS | Status for Header & Items |
| ET_BILLING | Billing related details. |
| ET_DOC_FLOW | Documents flow of the Business Transaction |
