SAP CRM Certification is a good asset to endorse your SAP CRM career. Here the list of SAP Official certification and Topics covers by these certifications:
Table of Contents
SAP CRM Certification List
Usually, SAP CRM Jobs doesn’t request a SAP CRM Certification, but it is valuable in your resume.
C_TCRM20_72
SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP2 – Associate Level
The SAP CRM Certification Syllabus is?:
- SAP CRM master data : 12%
- SAP CRM basic functions : 12%
- SAP CRM interaction channels : 12%
- SAP CRM technology and integration : 12%
- SAP CRM business scenarios : 12%
- CRM user interface : 12%
- SAP CRM transactional processing : 8% – 12%
- CRM Middleware : 8% – 12%
C_TCRM20_71
SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP1 – Associate Level
Modules covered by this certification are:
- SAP CRM master data : 12%
- SAP CRM basic functions : 12%
- SAP CRM interaction channels : 12%
- SAP CRM technology and integration : 12%
- CRM user interface : 12%
- SAP CRM transactional processing : 8% – 12%
- SAP CRM business scenarios : 8% – 12%
- CRM Middleware : 8% – 12%
P_CRMSRV_71
SAP Certified Application Professional – Service with SAP EHP1 for SAP CRM 7.0 – Professional Level. It covers:
- Master Data : 12%
- Special Processes & Scenarios : 8% – 12%
- Service Agreements and Contracts : 8% – 12%
- ERP Integration : 8% – 12%
- Service Order Management : 8% – 12%
- CRM Business Scenarios : 8% – 12%
- Extended Topics : 8%
- Resource Planning Application : 8%
- Complaints and Returns : 8%
- CRM user interface : 8%
- Service Plans : 8%
- CRM Middleware : 8%
- Service Confirmation & Billing : 8%
P_CRMMKT_71
SAP Certified Application Professional – Marketing with SAP CRM 7.0 EhP1 – Professional Level:
- Marketing Planning and Campaign Management : 12%
- Segmentation : 12%
- Special Features & Functions : 12%
- Marketing Analytics : 8% – 12%
- CRM Business Scenarios : 8% – 12%
- CRM Middleware : 8%
- Extended Topics : 8%
Check the official SAP Training Program for SAP CRM 7.0
P_CRMSLS_71
SAP Certified Application Professional – Sales with SAP CRM 7.0 EhP1 – Professional Level:
- Sales Documents : 12%
- Sales Document Configuration : 12%
- Master Data : 8% – 12%
- CRM Business Scenarios : 8% – 12%
- Extended Topics : 8%
- Opportunity Management : 8%
- CRM user interface : 8%
- Integration with other systems (ERP, BI, Groupware) : 8%
- CRM Middleware : 8%
- Territory Management : 8%
- Billing : 8%
- Special Features : 8%
- Activity Management CRM Sales : 8%
