SAP CRM Training will cover the official Training also some excellent books to develop quickly your SAP CRM Skills on the technical side.
But First in order to have an overview on CRM, you have to read/follow the CR100 course.
You can find here a training session (SAP CRM 7.0 CR100) worthly the price and helping you understanding SAP CRM very quickly or even to prepare a SAP CRM certification.
- SAP CRM 7.0 CR100: This course will help you getting the big picture of SAP CRM 7.0
- SAP CRM Training Books: Usefull Books for SAP CRM to dig deeper on technical side of SAP CRM
- CRM Training on SAP Learning Hub: Other sources to learn Customer Relationship Management
This is for everyone willing to develop SAP CRM Skills for both technical and functional
Get the complete coverage of the 12 topics in the CR100 SAP Academy course: SAP CRM 7.0:
- Account Management
- Organizational Management
- Product Master
- Transaction Processing
- Activity Management
- Partner Processing
- Pricing Fundamentals
- CRM Billing
- SAP CRM Middleware
- CRM WebClient UI
Here it is : SAP CRM 7.0 CR100
SAP CRM Training Books
Up to my experience, this is the MUST HAVE books for any SAP CRM Technical/Developers and ever for functional.
SAP CRM: Technical Principles and Programming
This book is quite recent and very easy to understand and apply.
Some information on SAP CRM: Technical Principles and Programming
Hardcover: 440 pages
Publisher: SAP Press; 1st edition (June 15, 2013)
SAP CRM Web Client – Customizing and Development
SAP CRM Training on SAP Learning Hub
SAP Learning Hub proposes multiple training for SAP CRM:
|C_TCRM20_72||SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP2||Associate Level|
|P_CRMMKT_71||SAP Certified Application Professional – Marketing with SAP CRM 7.0 EhP1||Professional Level|
|P_CRMSRV_71||SAP Certified Application Professional – Service with SAP EHP1 for SAP CRM 7.0||Professional Level|
|C_TCRM20_71||SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP1||Associate Level|
|P_CRMSLS_71||SAP Certified Application Professional – Sales with SAP CRM 7.0 EhP1||Professional Level|
You can also check for SAP CRM E-Course of SAP Learning Hub.