All the SAP CRM Certification with Syllabus

SAP CRM Certification is a good asset to endorse your SAP CRM career. Here the list of SAP Official certification and Topics covers by these certifications:

SAP CRM Certification List

Usually, SAP CRM Jobs doesn’t request a SAP CRM Certification, but it is valuable in your resume.

C_TCRM20_72

SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP2 – Associate Level
The SAP CRM Certification Syllabus isĀ :

  • SAP CRM master data : 12%
  • SAP CRM basic functions : 12%
  • SAP CRM interaction channels : 12%
  • SAP CRM technology and integration : 12%
  • SAP CRM business scenarios : 12%
  • CRM user interface : 12%
  • SAP CRM transactional processing : 8% – 12%
  • CRM Middleware : 8% – 12%

C_TCRM20_71

SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0 EhP1 – Associate Level
Modules covered by this certification are:

  • SAP CRM master data : 12%
  • SAP CRM basic functions : 12%
  • SAP CRM interaction channels : 12%
  • SAP CRM technology and integration : 12%
  • CRM user interface : 12%
  • SAP CRM transactional processing : 8% – 12%
  • SAP CRM business scenarios : 8% – 12%
  • CRM Middleware : 8% – 12%

P_CRMSRV_71

SAP Certified Application Professional – Service with SAP EHP1 for SAP CRM 7.0 – Professional Level. It covers:

  • Master Data : 12%
  • Special Processes & Scenarios : 8% – 12%
  • Service Agreements and Contracts : 8% – 12%
  • ERP Integration : 8% – 12%
  • Service Order Management : 8% – 12%
  • CRM Business Scenarios : 8% – 12%
  • Extended Topics : 8%
  • Resource Planning Application : 8%
  • Complaints and Returns : 8%
  • CRM user interface : 8%
  • Service Plans : 8%
  • CRM Middleware : 8%
  • Service Confirmation & Billing : 8%

P_CRMMKT_71

SAP Certified Application Professional – Marketing with SAP CRM 7.0 EhP1 – Professional Level:

  • Marketing Planning and Campaign Management : 12%
  • Segmentation : 12%
  • Special Features & Functions : 12%
  • Marketing Analytics : 8% – 12%
  • CRM Business Scenarios : 8% – 12%
  • CRM Middleware : 8%
  • Extended Topics : 8%

Check the official SAP Training Program for SAP CRM 7.0

P_CRMSLS_71

SAP Certified Application Professional – Sales with SAP CRM 7.0 EhP1 – Professional Level:

  • Sales Documents : 12%
  • Sales Document Configuration : 12%
  • Master Data : 8% – 12%
  • CRM Business Scenarios : 8% – 12%
  • Extended Topics : 8%
  • Opportunity Management : 8%
  • CRM user interface : 8%
  • Integration with other systems (ERP, BI, Groupware) : 8%
  • CRM Middleware : 8%
  • Territory Management : 8%
  • Billing : 8%
  • Special Features : 8%
  • Activity Management CRM Sales : 8%



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