Demystify The SAP CRM Data Exchange ToolBox

sap pa tcodes, SAP CRM Customer RelationShip Management

SAP CRM Data Exchange Toolbox offers some useful functionality for SAP CRM Order replication between R3 and CRM and also offers Sales Documents useful tools.

SAP CRM Data Exchange Toolbox Program

In order to launch the SAP CRM Data Exchange Toolbbox, run the standard report in SAP CRM ( SE38). The name of the the SAP Report is CRM_DATAEXCHANGE_TOOLBOX.

Once executed, here the screen.

SAP CRM Data Exchange ToolBox

SAP CRM Data Exchange Toolbox functionality

Find following the different functionality in the Exchange Toolbox.


This button runs the maintenance view (SM30) for the SAP CRM table SMOFPARSFA. It allows maintaining the Middleware Parameter such as:

  • Key
  • Paramname (up to 3 SAP CRM Middleware parameters)
  • Name
  • ParamVal
  • Comment

Maintenance SMOFQFIND

It allows direct access to maintain the SAP CRM Table SMOFQFIND. This view handles the Queue Fuinder Table for MW-Queue finder.

As keys for this view, we have:

  • Bdoc Type
  • Sort Order
  • Name

qRFC Monitor Outbound Queue(SMQ1)

Run the qRFC Monitor for Outbound Queue. Behind, it runs the SAP Tcode SMQ1

qRFC Monitor Inbound Queue (SMQ2)

Run the SAP Tcode SMQ2 for qRFC monitoring Inbound Queue.

Other SAP CRM functionalities in Toolbox

  • Display BDoc Messages (SMW01)
  • qRFC Monitor (SMQR)
  • Report CRM_ORDER_READ (Note 718751)
  • Report CRM_ODE_CHECK_CFG (Note 718797)
  • Report CRM_MESSAGES (Note 718916)
  • Report CRM_DATAEXCHANGE_1O_BDOCS (Note 718918)
  • Report CRM_ODE_CHECK_DOC (Note 719032)
  • Report CRM_CREATE_REPL (Note 719109)
  • Report CRM_SET_STATUS_COMPLETED (Note 719111)
  • Report CRM_LINK_OBJTYPE_18_DELETE (Note 719113)
  • Report CRM_MESSAGES_DELETE (Note 719224)
  • Report CRM_REPL_CHECK_AND_DELETE (Note 719225)
  • Report CRM_ORDER_DELETE_ORPHAN_CDB (Note 719227)
  • Report CRM_CONTRACT_UPDATE_FROM_R3 (Note 719229)
  • Read Tables Business Transaction
  • Report? CRM_DATAEXCHANGE_CHECK_OLTP (Note 718929)
  • Check Basis Configuration Data Exchange
  • Set Message Log Level
  • Display BDocs for a Business Transaction
  • Compare Document Between CRM and R/3
  • Incorrect Documents Created in R/3
  • Delete a CRM One Order Document
  • Generate Missing Replication Records
  • Setting Completed Status for a Sales Document
  • Delete Links to PRCD_HEAD
  • Delete Messages from Error Log
  • Delete Superfluous Replication Records
  • Delete Orphaned CDB Entries
  • Contracts from R/3: Adjust Doc. Flow
  • Report CRM_START_REQUEST_FROM_CRM (Note 719960)
  • Resend CRM Documents
  • Report CRM_R3_CHECK_STATUS? (Note 721107)
  • Compare Delivery – and Bill. Status Between R/3 and CRM

Check the SAP Note 718751 for more details how to install the SAP CRM Data Exchange Toolbox.